FAQS

Please contact us to obtain a quote based on weight and quantity.

We do our very best to ensure your order is dispatched the very next day (provided stock is currently on hand), however please allow a 3 day turnaround on all orders placed between Monday to Thursday and 4 days for Friday to Sunday. This is for Australia wide orders only, and international orders will vary depending on service.

Please contact us before proceeding to order as we will obtain a quote for shipping in your area.

We do not have an actual shop front. This enables us to keep our prices low and very competitive. We do however, visit our client at home or at work if based in the greater Melbourne area.

Our online store is open 24/7. If you are seeking a consultation, we can visit you Monday to Friday between 9am and 5pm (appointments outside of these hours can be arranged).

Yes, we will be more than happy to come out to see you. Please call 0417 340285 or email us at info@derango.com.au to make an appointment.

If you don't know your shirt size, simply place a tape measure around your neck loosely to obtain the size in cm.

Alternatively, a general rule of thumb is:

Small (S) = 37, 38
Medium (M) = 39, 40
Large (L) = 41, 42
X-Large (XL) = 43, 44
XX-Large (XXL) = 46
XXX-Large (3XL) = 48, 50

* Please use the above as a guide only. Different manufacturers have different cuts/fits.

Yes, please contact us to arrange a presentation of all our available options.

Yes, we have many large corporate accounts for which we do embroidery. Please contact us to arrange a meeting to discuss your requirements.

Yes, we have a range of ladies shirts. Please contact us to arrange a presentation.

Yes, the suits brands we stock are: Studio Italia, Kenneth Blake, Marc Coleman, Flair, Van Heusen, Boston and Park Avenue.
We have also recently introduced our own range of Adriano DeRango quality suits.

As part of our services, basic suit alterations such as waist and leg length alterations are performed free of charge. Other, more complex alterations and adjustments may incur an additional fee.

Yes, we can shorten sleeves and take in the body and sleeve width to give your new shirt a tailor made fit.

We can offer you an exchange, however we have a no refund policy.

Although our prices are already competitive, we can look at further discounting depending on the total amount spent.

Yes, we can bring a range of suits, shirts and ties to your work/home and prepare a presentation for you and your guests. Please contact us for further details.